Frequently Asked Questions
Everything you need to know about our luxury bamboo bedding and home essentials.
What makes Panda London's bamboo bedding different?
Our bedding is crafted from 100% organic bamboo, which is naturally hypoallergenic, highly breathable, and moisture-wicking. This ensures a cooler, more hygienic sleep environment compared to traditional cotton.
How do I care for my bamboo products?
To maintain the softness and longevity of your bamboo linens, we recommend a cool wash at 30 degrees Celsius. Avoid using bleach or fabric softeners, and air dry whenever possible to preserve the natural fibers.
What is your shipping policy?
We offer fast and free standard delivery on all orders over £30 within the UK. Orders placed before 2pm are typically dispatched the same day, reaching your doorstep within 2-3 working days.
Can I return my items if I change my mind?
Yes, we offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the items are in their original packaging.
Are Panda London products eco-friendly?
Sustainability is at our core. Our bamboo is sourced from FSC-certified forests, and our products are OEKO-TEX Standard 100 certified, meaning they are free from harmful chemicals and dyes.
Do you offer a warranty on your mattresses and toppers?
Absolutely. We provide a 10-year guarantee on our mattresses and a 10-year guarantee on our mattress toppers, covering any manufacturing defects or structural failures.