Returns & Exchanges
At Panda London, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day trial period and a straightforward return process for all our eco-friendly products. If your new bedding or accessories aren't the perfect fit for your home, we are here to help with a hassle-free exchange or refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags and labels remain attached.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing